Help

Your scooter doesn’t have a due date and will auto-renew weekly, via your credit card on file, until you return it. 

If you have a flat tire on your all-terrain knee scooter, please follow these steps.
Yes, I bought damage protection
1. Return your scooter to your original pickup location and exchange it for another all-terrain scooter (no charge)
2. Click the button below to email us your new scooter #

No, I did not buy damage protection
You have 3 options:
1. Return your scooter to your original pickup location and exchange it for another all-terrain scooter ($25 fee)
2. Take your scooter to a local bike shop to have the tube repaired
3. Buy a new tube on Amazon and replace it yourself. Note: if must be this tube (bent-valve tube) 
4. Report the flat tire and which option you chose (1, 2 or 3)

Here’s an instructional video on repairing a flat tire on an all-terrain knee scooter
REPAIR A FLAT TIRE

Here’s a short video on how to adjust knee scooter handlebar height
ADJUST HANDLEBARS

Here’s a short video on how to fold your knee scooter
FOLDING YOUR SCOOTER

Here’s a short video on how to lock/unlock your knee scooter’s parking brakes
PARKING BRAKES

Here’s some short videos on how to adjust your knee scooter brakes
FINE TUNE ADJUSTMENT
FULL BRAKE ADJUSTMENT

Here’s a short video on how to adjust your knee scooter’s seat (knee pad) height
ADJUST SEAT HEIGHT