Frequently asked questions

Sure, it’s super easy!

1 – find your nearest location
2 – add a scooter to the cart
3 – pay for the first 4 weeks (no deposit needed)

We’ll send you an immediate text message with pickup instructions. Pickup yourself or send a friend. We’re open from 8am to 8pm daily

Please visit our locations page for the address and a map of the location nearest you

Immediately after you pay online we’ll send you a text message with pickup instructions. You can pick-up your knee scooter or send a friend anytime from 8am-8pm daily including weekends and holidays 

Find the location near you and you’ll be able to see exactly how many scooters are in stock. Normally we have scooters in stock and available for pick-up 7 days a week. If the indicator says “unavailable” that means they are all rented at the moment. Unfortunately, we cannot predict when the next scooter will be available

Standard models are $59 for your first 4 weeks then $19.99/week
All-terrain models are $79 for your first 4 weeks then $26.77/week

Standard: fits 4’9″-6’6″, max 350 lbs
All-Terrain: fits 5’0″-6’6″, max 350 lbs

Knee Scooter Rental Near Me, all terrain knee scooter model,all terrain knee scooter, all terrain knee walker, off road knee scooter, knee scooter all terrain wheels, best all terrain knee scooter, all terrain knee scooter near me, Knee Scooter Rental, knee scooter rental near me, knee scooter near me, knee walker rental, medical knee scooter rental, broken foot scooter rental, leg scooter rental near me, foot scooter rental, broken leg scooter rental, stadard knee scooter, best knee scooter, best knee walker, best knee scooter for foot surgery, best knee scooter for broken foot, best knee scooter for broken ankle, Knee Scooter Rental, knee scooter rental near me, knee scooter near me, knee walker rental, medical knee scooter rental, broken foot scooter rental, leg scooter rental near me, foot scooter rental, broken leg scooter rental

We have given every doctor their unique referral code which you can use on our website to save $19 off your first 4 week rental. Email us if your doctor is unable to find the code

Yes. After you place an order and come pick up your scooter you’ll be able to try it onsite. If you’re not happy with the scooter or find that it doesn’t fit your needs we will issue you a full refund if you return it within 4 hours. Occasionally we have customers with sensitive knees or knee injuries that need special seats. If that’s the case we may be able to include a plush seat cover to see if this helps. If not, we’ll issue a refund. 

We do NOT charge deposits as long as you give us a valid driver’s license at checkout ($100 deposit required without a driver’s license)

No. Our pries are hard coded into our rental system. For a 2 month rental you’re still saving around 50% compared to other rental companies even at our full weekly rate after 4 weeks. If you find a cheaper price let us know and your scooter rental will be FREE. Details here

No, all of our rentals are cash pay (paid online via credit card)

Yes. We actually don’t have due dates. Our default online order is for 4 weeks. On day 28 your scooter will begin auto-renewing every week until you return it

You don’t need to do anything. Starting on day 28 your knee scooter will begin auto-renewing every week via your credit card on file. We make it simple for you so you can focus on healing. When your all healed up just return the scooter any day from 8am-8pm 365 days a year and we will stop charging your card each week

No, we accept major credit cards only (Visa, Mastercard, Amex, Discover)

Of course. Choose your nearest location and knee scooter model, pick up date, and pay online and it’ll be reserved for you

All-terrain models are harder to find and much more expensive to buy. Also, since they have air-filled tires they require more maintenance for us to keep in excellent condition

Standard models fit children 4’9″ and taller
All terrain models fit children over 5’0″

Typically children 8 and older can fit a standard model (depending on their height). We do not carry models that fit children under 4’9″

Large adults: both models fit riders up to 6’6″ and a max of 350 lbs

Yes, all of our knee scooters have large, removable baskets. You can view scooter photos online by visiting the location near you 

Yes, very much so. You shouldn’t have any issues with knee pain. The seat cushions are 2.75″ to 3″ thick

Yes. Both the seat height and handlebar height can be adjusted up or down to your comfort level. Click here for knee scooter instructions and videos

Folding a Knee Scooter Instructions - Knee Scooter USA

Yes, all knee scooters fold down. Instructions are here: how to fold a knee scooter for transport 

Yes, we allow exchanges within the first 24 hours of your start date and we will issue you a full refund. You can then place a new order for your desired scooter model. Rentals older than 24 hours will need to start a new order for your desired scooter model and we will issue you a prorated refund on the first scooter. If you have additional question please email us

Inquire about our Rent to Buy program. Note: Rent to Buy is limited to specific locations and may not be available at all times

Okay, no problem, click to call us –> call us

Other questions? Email us below

CHOOSE A LOCATION

All locations open 8am-8pm 365 days!