What is your contact phone number?
Phone: (208) 408-1888
Email: [email protected]
SMS pickups/returns: (208) 408-1888
Where are you located?
Please visit our locations page for the address and a map of the location nearest you
How soon can I pickup a knee scooter after I order?
Immediately after you pay online you can pick-up your knee scooter anytime from 8am-8pm daily including weekends and holidays
Do you have knee scooters available now?
Find the location near you and you’ll be able to see exactly how many scooters are in stock. Normally we have scooters in stock and available for pick-up 7 days a week. If the indicator says “unavailable” that means they are all rented at the moment. Unfortunately, we cannot predict when the next scooter will be available
Do I have to order online before I can try the scooter?
Yes. After you place an order and come pick up your scooter you’ll be able to try it onsite. If you’re not happy with the scooter or find that it doesn’t fit your needs we will issue you a full refund if you return it within 4 hours. Occasionally we have customers with sensitive knees or knee injuries that need special seats. If that’s the case we may be able to include a plush seat cover to see if this helps. If not, we’ll issue a refund.
What are your rental prices?
Standard models are $40 for your first 4 weeks then $16.67/week
All-terrain models are $60 for your first 4 weeks then $25/week
Do you charge a deposit?
We do not charge deposits
Can I pay for two months in advance at the MONTHLY rate?
No. Our pries are hard coded into our rental system. For a 2 month rental you’re still saving around 50% compared to other rental companies even at our full weekly rate after 4 weeks. If you find a cheaper price let us know and your scooter rental will be FREE. Details here
Do you take insurance?
No, all of our rentals are cash pay (paid online via credit card)
Can I rent for longer than 4 weeks?
Yes. We actually don’t have due dates. Our default online order is for 4 weeks. On day 28 your scooter will begin auto-renewing every week until you return it
I'm renting a scooter and need it longer, how do I buy more time?
You don’t need to do anything. Starting on day 28 your knee scooter will begin auto-renewing every week via your credit card on file. We make it simple for you so you can focus on healing. When your all healed up just return the scooter any day from 8am-8pm 365 days a year and we will stop charging your card each week
Do you accept cash, Paypal or Venmo?
No, we accept major credit cards only (Visa, Mastercard, Amex, Discover)
Can I reserve a scooter?
Of course. Choose your knee scooter model, pick up date, and pay online and it’ll be reserved for you
Why are all-terrain knee scooters more expensive than standard knee scooters?
All-terrain models are harder to find and much more expensive to buy. Also, since they have air-filled tires they require more maintenance for us to keep in excellent condition
Will the knee scooter fit a small child or large adult?
Standard Knee Scooter models fit 4’9″ – 6’6″, max of 350 lbs
All-terrain Knee Scooter models fit 5’0″ – 6’6″, max of 350 lbs
Do the knee scooters have baskets?
All Powers and Fort Collins standard and all-terrain knee scooters come with baskets. In Monument all standard models have baskets and most all-terrain models have baskets. Those that don’t have a basket come with a cup holder. You can view scooter photos by clicking the “rent now” and the location near you
Are the knee scooter seats comfortable?
Yes, very much so. You shouldn’t have any issues with knee pain. The seat cushions are 2.75″ to 3″ thick
Are the seats and handlebars adjustable?
Yes. Both the seat height and handlebar height can be adjusted up or down to your comfort level. Click here for knee scooter instructions and videos
Do the knee scooters fold down?
Yes, all knee scooters fold down. Instructions are here: how to fold a knee scooter for transport
I'm renting a scooter now, can I exchange it for another model?
Yes, we allow exchanges within the first 24 hours of your start date and we will issue you a full refund. You can then place a new order for your desired scooter model. Rentals older than 24 hours will need to start a new order for your desired scooter model. However, we may be able to provide you with a coupon code at checkout by emailing us a [email protected]